Return & Refund Policy

At Bellamais Boutique, we want you to feel confident about your purchase. If something isn’t right, we’re here to help.

30-Day Returns

You have 30 days after receiving your item to request a return. This policy applies to both full-price and sale items.

For change-of-mind or sizing returns, items must be unworn, unwashed, and in their original condition, with any tags originally supplied attached. Please include the original packaging where available and your order number or proof of purchase.

These condition requirements do not prevent you from reporting an item that arrived defective, damaged, incorrect, or materially different from its description.

How to Start a Return

Email support@bellamaisboutique.com with your order number and the item you wish to return. If there is a problem with the item, please describe it and include clear photos where possible.

We aim to respond within one business day. We will provide return instructions and confirm any applicable shipping costs. Please contact us before mailing your return so we can identify and process it correctly.

After we provide return instructions, please send the item within 14 calendar days. A request made within the 30-day return window remains eligible even if our response or the return shipment occurs after that window.

Return Address

All authorized returns are sent to our business address:

Bellamais Boutique — Returns
WebForce Digital
3930 S Nova Rd, Suite 305
Port Orange, FL 32127
United States

Return Shipping Costs

For change-of-mind returns or an incorrect size selected by the customer, the customer pays return shipping. We recommend using a tracked shipping service and keeping proof of shipment.

If an item arrives defective, damaged, incorrect, or materially different from its description, Bellamais Boutique covers any required return shipping and provides a prepaid return label.

We do not charge restocking fees.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives and contact us as soon as you discover a problem.

For a confirmed defective, damaged, incorrect, or materially misrepresented item, you may choose a full refund or a replacement at no additional cost. If a replacement is unavailable, we will provide a full refund.

In some cases, we may resolve the issue without requiring a return. We will confirm this with you; please do not discard the item before receiving instructions.

Exceptions / Non-Returnable Items

Gift cards cannot be returned or refunded, except where required by applicable law.

Any other product-specific return restrictions will be clearly disclosed before purchase. Such restrictions do not exclude assistance for defective, damaged, incorrect, or materially misrepresented items.

Exchanges

If you would like a different size or item, contact us to arrange a return. You may then place a separate order for the replacement item. New orders are subject to availability and current pricing.

For defective or incorrect items, please follow the process described above rather than purchasing a replacement.

Refunds

We will inspect your return within five business days of receiving it and notify you whether your refund has been approved. If a return is declined, we will explain the reason.

Approved refunds are issued to your original payment method within 10 business days of approval. If we confirm that no return is required, we will issue your refund within 10 business days of that confirmation.

Your bank or payment provider may require additional time to post the refund. If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Contact Information

Store name: Bellamais Boutique

Company name: WebForce Digital

Company Address: 3930 S Nova Rd, Suite 305, Port Orange, FL 32127, United States

Phone: (386) 251-6444

Email: support@bellamaisboutique.com

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)

We aim to respond to your inquiries within one business day. You can also reach us through our contact page.

For answers to common questions, visit our Frequently Asked Questions.

Last updated: October 5, 2026